We hope you love your purchase but if you need to return an item, here is our
Full priced items with a receipt can be returned to original form of payment, or exchanged,
within 14 days of purchase or delivery.
Returns with a gift receipt can be exchanged or refunded for a merchandise credit only.
Returnable items must not be used, damaged, worn, washed, altered, have stains or odors and
must have the Sweet Mash store pricing and tag still in place, at the determination of Sweet
If you purchase or receive an item that is damaged, you must notify us within one week of
purchase for a full return or replacement.
Shipping charges for returned online orders are at the customer’s expense and must be
postmarked within 14 days of delivery. Items returned after 14 days of delivery of an online
order will not be accepted.
To avoid the need to return apparel items, we encourage you to try on clothing (when in store),
read the description of items and cleaning/washing instructions on both clothing, glassware or
We do not offer price adjustments on any purchases.
Custom Orders, Clearance, Gift Cards, Certain unopened/unused Bath and Body products,
Alcohol, Consignment, Bodysuits or Shape-Ware items are non-returnable.
If you have questions, please email us at email@example.com and we will be
happy to help.
We ship all items USPS. Depending on your location, you can expect delivery within 3-7 days.
Feel free to Contact Us with any other questions or concerns.